Monday – Friday 9am-5.30pm
BIG is seeking an Admin Superstar to join our Customer Services department. We’re a friendly Bournemouth based team providing some of the most comprehensive and competitive insurance and maintenance products for households. We’re one of the fastest-growing providers of these services within the sector and supply thousands of consumers with a high-quality service every day.
If you’re looking to excel with a career in Administration then this is the role for you. This role is varied and exciting, you’ll have the chance to develop a number of valuable skills and play a key support function in the operations of the business. Without you and your team, the business grinds to a halt!
Working across the Administration and Customer Service Department’s you will develop a great working relationship with your colleagues in our fun town centre office.
BIG is offering a great opportunity for an enthusiastic and eager individual to work a full range of administration support services which include:
Updating our claims system and records
Using top customer service software
Sourcing replacement appliances for our customers
Liaising with partners to ensure our customers get a great fast service
Effective writing of letters and emails
Printing and photocopying
Booking services online and using the phone
Correctly filing records and using the shredder when applicable
Ensuring invoices are sent to the finance department
Collecting and answering the post
Some previous experience of administration work would be beneficial, however a positive attitude and willingness to learn is compulsory.
You will need to be able to use a computer effectively and search the internet quickly for products and information. A highly organised individual who is capable of prioritising tasks and working to their own initiative is essential.
Your BIG package is made up of a competitive salary dependent on experience.
You will have a generous holiday entitlement of 20 days plus bank holidays.
We have a generous incentive scheme which ranges from free pizza to cash prizes. As if that is not reason enough, you will also have access to our chill out area in the kitchen which is equipped with iPads, TV’s, games consoles and even a ping-pong table for your entertainment. Of course, there’s the obligatory free tea and coffee to keep you buzzing!
Professional Development Plans & Fast Progression
Free cooked breakfast once a week
Town Centre Location
Free Tea, Coffee & Fruit
Company Nights Out
As well as working as part of a great team, our Administration Assistants have access to our chill out area in the kitchen which is equipped with iPads, TV’s, games consoles even a ping pong table for your entertainment. Of course, there’s also the obligatory free tea and coffee to keep you buzzing!