Careers with the UK's Best Rated Home Services Provider

Bournemouth Independent Group currently employ over sixty staff members... but we are still expanding and with that comes many great opportunities for new careers including; IT, Sales, Customer Service, Admin & Management.

Bournemouth Independent Group (BIG!) was formed with 1 mission: To provide the best-rated home services in the UK.

Without our staff we would not be able to succeed! From our advisors on the front line to our support team, everyone has a valued part to play in the group’s growth.
Since being formed in August 2009, we have grown from strength to strength! We now offer a wide variety of home services including gadget insurance, appliance repairs, warranty products, home emergency insurance, motor breakdown cover and now broadband services
We’re committed to growth – therefore we continually listen to our customers’ wants and needs. As a result of this and developing our brand with the help of a dedicated team we have grown and expanded our product range every year. 

We have issued over hundreds of thousands of insurance policies, saved many families stress and hassle by fixing untold amounts of appliances and now we’ll be providing much needed good old fashioned customer service to the broadband market. 

Our people are incredibly important to us – without them, BIG would not be the success it is today. We have grown from eight staff to in excess of sixty in recent years – it doesn’t look like we’ll stop recruiting for new and exciting roles any time soon.

From our lively sales floor to our dedicated IT department, our head office is a fantastic place to work. We truly live and breathe our core values whilst ensuring our workplace is an enjoyable and eccentric place to be. A playful office dog, modern facilities, 1500 sqft kitchen and central location have ensured that our teams wake up motivated to get into work.

Our Brands

ROW Gadget

Gadget Insurance

Row is our competitively priced mobile phone and gadget insurance brand that offers comprehensive cover with excellent customer support.

Go Assist

Home Repairs and Services

Go Assist is the UK’s go to for home owners and landlords, offering services including plumbing, electrical, locksmiths and appliance repairs.

BIG Warranties

Home, Appliance and Motor Insurance

BIG Warranties provides insurance cover for home emergencies, appliance breakdowns and motor we specialise in good old fashioned, no gimmick insurance.


Home Installations

Padly provides smart home installations up and down the UK including new energy efficient boilers, solar panels and electric vehicle chargers to combat high energy bills. 

Our Values

Number One

We aim to become the number one insurance and maintenance provider in the UK.


We act with integrity and professionalism to ensure the best customer satisfaction.


We offer our customers an honest and reliable service with great speed.

Why join us?

You may be wondering what makes us different from our competitors, well; aside from our relaxed and friendly culture, we know that it’s those little things that make the difference.

Whether it’s having pizza delivered to keep our staff happy or the job support we offer all employees, this concept is transferred internally and externally across the company. At Bournemouth Independent Group we believe our success is down to our handpicked staff and because of this we ensure all members are looked after.

A career with
a company that's
going places

A competitive
salary & fantastic
bonus potential

Unrivaled training academy - tailored to you!

An ever growing staff perk scheme!